Our Tivo died this weekend or more accuratly was executed by Direct TV.
It was getting slow so we called support, after a day or so of resetting, powering off etc. They told us to call Hughes to arrange for warrant replacement.
The guy at Hughes was very helpful but was real pissed at Direct TV. Basicly he said, there is no point in discussing this, you just did what you were told and what they told you to do killed it. They had me cycle the power in the middle of a total box reset, this aprrently is a terminal action.
He suggested that it would be far better if they just sent problems straight to Hughes, this does not surprise me as it was clear the support folks at DTV couldn't have found their butt with both hands.
My replacement is arriving today, but for you Tivo-less folks out there I have this to ask. How do you survive, I'd forgoten what is was like to have to watch the TV as scheduled by the networks. I'd fogotten about this things called adverts, how do you stand them.
ARRRRRRRRRGGGGGGGGGGG - I want my Tivo back
It was getting slow so we called support, after a day or so of resetting, powering off etc. They told us to call Hughes to arrange for warrant replacement.
The guy at Hughes was very helpful but was real pissed at Direct TV. Basicly he said, there is no point in discussing this, you just did what you were told and what they told you to do killed it. They had me cycle the power in the middle of a total box reset, this aprrently is a terminal action.
He suggested that it would be far better if they just sent problems straight to Hughes, this does not surprise me as it was clear the support folks at DTV couldn't have found their butt with both hands.
My replacement is arriving today, but for you Tivo-less folks out there I have this to ask. How do you survive, I'd forgoten what is was like to have to watch the TV as scheduled by the networks. I'd fogotten about this things called adverts, how do you stand them.
ARRRRRRRRRGGGGGGGGGGG - I want my Tivo back