I tried to log in today on my IPad and it wouldn't accept my password. I tried to log in to ITunes on my PC and got the same results.
I did the reset my password through e-mail, didn't get an e-mail.
I tried to reset it through security questions and it said all my answers were wrong, even my birthday.
I called Apple tech support and we went through the same steps all to no avail.
Eventually, an hour and a half later and three requests sent, I got an e-mail that let me reset my password. I immediately reset my security questions and DOB.
Very strange, I know what my password and security answers were, no doubt in my mind what so ever. AND ny date of birth was wrong? No! If it had been they would not have accepted my credit card info in the past.
I kept tell the the tech support people that it looked like I had been hacked but they kept saying no that's not the problem but things have changed because of a security breach.
Sounds like a hack to me.
Anyone else have any issues logging into their Apple ID?
I did the reset my password through e-mail, didn't get an e-mail.
I tried to reset it through security questions and it said all my answers were wrong, even my birthday.
I called Apple tech support and we went through the same steps all to no avail.
Eventually, an hour and a half later and three requests sent, I got an e-mail that let me reset my password. I immediately reset my security questions and DOB.
Very strange, I know what my password and security answers were, no doubt in my mind what so ever. AND ny date of birth was wrong? No! If it had been they would not have accepted my credit card info in the past.
I kept tell the the tech support people that it looked like I had been hacked but they kept saying no that's not the problem but things have changed because of a security breach.
Sounds like a hack to me.
Anyone else have any issues logging into their Apple ID?