Cox cable internet users...

jw7

Woof!
LEGACY MEMBER
Supporting Member
Joined
Aug 10, 2002
Posts
8,194
Reaction score
7
Location
Ahwatukee
How often does your connection "drop". It seems over the last two weeks I've had to recycle the modem 1-2 times a day.

Every time I call tech suppport my internet comes back up, so no way to diagnose. :bang:

I used to be able to leave the connection on for weeks at a time with no issues. Maybe a bad modem?
 

Mike Olbinski

Formerly Chandler Mike
Supporting Member
Joined
May 13, 2002
Posts
16,396
Reaction score
13
Location
Phoenix, AZ
I haven't had to touch mine in months, if at all even this year that I can remember.

But their mail servers have been MESSED UP the past three days, but seem okay now.

Mike
 

FischerKing

Beer me a post...
Supporting Member
Joined
Sep 3, 2002
Posts
9,238
Reaction score
4
Location
Scranton, PA
I haven't touched mine since I set it up and that was nearly a year ago.

Bummer man - I hate it when my modem gives me problems though - I hate not being connected to the internet - drives me batty.

Shawn
 

FischerKing

Beer me a post...
Supporting Member
Joined
Sep 3, 2002
Posts
9,238
Reaction score
4
Location
Scranton, PA
Chandler Mike said:
I haven't had to touch mine in months, if at all even this year that I can remember.

But their mail servers have been MESSED UP the past three days, but seem okay now.

Mike

Mail servers - ugh. Is that why some of those days I couldn't get access or if I did it would just sit and spin? Annoying...

Shawn
 

Mike Olbinski

Formerly Chandler Mike
Supporting Member
Joined
May 13, 2002
Posts
16,396
Reaction score
13
Location
Phoenix, AZ
Yeah, I sent email out the last two days, some that took 5-6 hours to go out, some that just never went out.

Mike
 

DbaxJ

I was lost but now I'm found
Joined
Sep 3, 2002
Posts
3,756
Reaction score
0
jw7 said:
How often does your connection "drop". It seems over the last two weeks I've had to recycle the modem 1-2 times a day.

Every time I call tech suppport my internet comes back up, so no way to diagnose. :bang:

I used to be able to leave the connection on for weeks at a time with no issues. Maybe a bad modem?
I had that problem about 2 months ago.. turned out to be the modem. I replaced it and bingo.. no more problems.
 
OP
OP
jw7

jw7

Woof!
LEGACY MEMBER
Supporting Member
Joined
Aug 10, 2002
Posts
8,194
Reaction score
7
Location
Ahwatukee
Yeah - I had 2 days without email. Oh well.

I wonder if it is just my neighborhood? It always comes back on, but I have to reboot the modem and do ipconfig release/renew. Kind of a pain.
 

Mike Olbinski

Formerly Chandler Mike
Supporting Member
Joined
May 13, 2002
Posts
16,396
Reaction score
13
Location
Phoenix, AZ
jw7 said:
Yeah - I had 2 days without email. Oh well.

I wonder if it is just my neighborhood? It always comes back on, but I have to reboot the modem and do ipconfig release/renew. Kind of a pain.


Sounds like you might need a new modem.

Mike
 

kps0001

Warriors Come Out And Plaaaay!
Joined
Aug 14, 2003
Posts
1,271
Reaction score
8
Location
PHX
I have had the problem a few weeks ago and so did someone else I know. I doubt it is a modem problem. I haven't been troubled by it recently though. :shrug:
 
OP
OP
jw7

jw7

Woof!
LEGACY MEMBER
Supporting Member
Joined
Aug 10, 2002
Posts
8,194
Reaction score
7
Location
Ahwatukee
Thanks all.

My modem is 3 years old, and every time I call cox they have no reports of an outage. I'll check to see how much a new one costs. But yeah, it could still just be a local connection problem and not the modem.
 

Chaz

observationist
Joined
Mar 11, 2003
Posts
11,327
Reaction score
7
Location
Wandering the Universe
Brandon_Webb said:
We get that A LOT. Must be our Routers.


I had some problem with the router. But amazing :rolleyes: if I plug my PC in directly (at the direction of tech support) it works great. I had my router masqurade my PC's MAC address and now it works fine.

I suspect Cox does not like people sharing through routers. I have no evidence of a conspiricy but the whole thing was a little fishey to me.
 

Mike Olbinski

Formerly Chandler Mike
Supporting Member
Joined
May 13, 2002
Posts
16,396
Reaction score
13
Location
Phoenix, AZ
SirChaz said:
I had some problem with the router. But amazing :rolleyes: if I plug my PC in directly (at the direction of tech support) it works great. I had my router masqurade my PC's MAC address and now it works fine.

I suspect Cox does not like people sharing through routers. I have no evidence of a conspiricy but the whole thing was a little fishey to me.


I do it, and I think they can tell...I believe you're actually allowed to have one more computer hooked up via router.

Mike
 

maddogkf

You think KFCs still open
Supporting Member
Joined
May 13, 2002
Posts
9,773
Reaction score
5
Location
Sun Devil Stadium, Sect 27, Row 34, Seat 8
I've been having the same problem.

I've had to unplug my modem about a dozen times the past week or so. Lost alot of good info on posting (write a great piece, click enter & then the no connection screen comes up :hammer: )

I've called Cox & they said there is no problem in my area. Yeah right!
 

Ryanwb

ASFN IDOL
BANNED BY MODERATORS
Joined
May 13, 2002
Posts
35,576
Reaction score
6
Location
Mesa
My parents have COX and my mom keepings calling me asking for help because just about every other day their internet goes down...she is missing out on Ebay...

I switched to Cable America and have never dropped one time. I think they are only in Mesa though. We try to keep it real over here, word!
 

bratwurst

on double secret probation
Joined
May 14, 2002
Posts
5,940
Reaction score
1
Location
Santo Poco
www.speakeasy.net

Switch to these guys for DSL and you'll never use anyone else. You get a static IP with your connection. You can run mail servers on your line and they could care less.
 
Top