ext modem kicking off line

[burndoggy]

have a motorola and use cox. Internet was getting kicked off line daily went and bought a new modem it seemed to be working for a few days and the problem is back. my cable feed is split with a splitter with my internet any ideas on what may be wrong?

 

[Ryanwb]

The splitter is the problem, you can't get a clear tone. I had the exact problem because I was feeding a line via splitter into another room. When I took down the splitter it never went offline again.

I bought a new modem too

 

[burndoggy]

Thanks, so should i give the computer its own line and ditch the splitter all together?

 

[dreamcastrocks]

Thanks, so should i give the computer its own line and ditch the splitter all together?

Splitters suck. You could get a line coupler, but they don't always work. I only have one cable jack into my apartment, so my HD feed/internet all comes from the same feed. In a perfect scenerio, they would be seperate.

On the Motorola modem, I know that you can log into it and find out its internal signal strength. I haven't done it in quite sometime, but you could probably google it and find out more info.

 

[Ryanwb]

On the Motorola modem, I know that you can log into it and find out its internal signal strength. I haven't done it in quite sometime, but you could probably google it and find out more info.

http://192.168.100.1

is usually the address on motorola modems

 

[dreamcastrocks]

http://192.168.100.1

is usually the address on motorola modems

I know when the tech came in to install mine, they changed the password from default. I didn't feel like flashing my modem, so I left it.

 

[Treefiddy]

Even the lines in "the box" outside where the cable techs hook your house, condo, or apartment into are all linked off of a splitter. The problem comes when it's split too many times, the signal gets weak.

This happened back at one of my old apartments. Luckily my roommate worked at Cox and was able to get someone out to fix it without much hassle. All they did was put us on a seperate line in "the box" and our signal strength returned.