Problem Solutions Technician I
General Description:
Approximately three-quarter-time Help Desk duties (user support, hardware/software installation & maintenance, and basic network configuration) and one-quarter-time Web Designer (corporate web site and internal intranet). Hardware/Software troubleshooting and support for Global IT Solutions central office and by telephone/web support statewide. 10% travel statewide when assigned by Business Development Manager. Microsoft, Veritas, Trend Micro and Symantec software support. Dell, Hp and Cisco hardware support.
Required Skills:
· Install/support experience with Windows XP, Office 2003, and Small Business Server 2003. (Microsoft Skills Assessment Required)
· Dell hardware install/support desktop/laptop/Server.
Work experience requirements:
· At least 2-3 years experience supporting Microsoft Operating Systems, Office Applications, and Server OS.
· 2-3 years experience in Small Business segment. (less than 100 employees)
Education Requirements
· High school diploma or GED
· College Degree or Microsoft MCDST, MCSA or MCSE certification preferred.
· Dell Hardware Certifications Preferred
Part Time with opportunity for full time position. If your intrested please email resume to [email protected]
General Description:
Approximately three-quarter-time Help Desk duties (user support, hardware/software installation & maintenance, and basic network configuration) and one-quarter-time Web Designer (corporate web site and internal intranet). Hardware/Software troubleshooting and support for Global IT Solutions central office and by telephone/web support statewide. 10% travel statewide when assigned by Business Development Manager. Microsoft, Veritas, Trend Micro and Symantec software support. Dell, Hp and Cisco hardware support.
Required Skills:
· Install/support experience with Windows XP, Office 2003, and Small Business Server 2003. (Microsoft Skills Assessment Required)
· Dell hardware install/support desktop/laptop/Server.
Work experience requirements:
· At least 2-3 years experience supporting Microsoft Operating Systems, Office Applications, and Server OS.
· 2-3 years experience in Small Business segment. (less than 100 employees)
Education Requirements
· High school diploma or GED
· College Degree or Microsoft MCDST, MCSA or MCSE certification preferred.
· Dell Hardware Certifications Preferred
Part Time with opportunity for full time position. If your intrested please email resume to [email protected]