Refund Policy
Recent developments involving sports and entertainment events have led some fans to ask about the club's policy regarding refunds of season ticket purchases in the event that a scheduled game cannot be played at all or can only be played with limited or no outside fan attendance.
We have every expectation of playing a full schedule in 2020 and look forward to you joining us at State Farm Stadium for an exciting season. But we also understand your concerns and want to be clear about our club's policies, which will apply to season tickets purchased directly from the Arizona Cardinals.
If a game is canceled and cannot be rescheduled, or is played under conditions that prohibit fans from attending (for example, if a public authority restricts gatherings to no more than a small number of people), and you are a Season Ticket Member, you will receive a refund of your season ticket purchase price for any impacted games, or the option to credit that amount toward future playoff or regular season full season tickets for the 2021 season.
The amount of any such refund or credit will be based on the face value price per ticket for each impacted game, as established by the Club in advance of the 2020 season.
This policy will also apply to club seat licensees. Any such refunds shall be credited to the annual license fee for the 2021 season (or refunded if 2020 is the final year under the applicable club seat license agreement).