Printer Help?

[jf-08]

I have an HP PSC 500 printer. My computer is a HP Media Cener thing.

Got it last year.

Anyhoo - we are having problems printing. When we go to print, the printer can't be found. But, if we reboot the 'puter, it will print fine.

But if it sits idle for a couple of hours, we get the same error and have to reboot.

Any help would be appreciated.

And no, I'm not gonna trade it in for a Mac.

 

[jf-08]

I have the current drivers and it is on the DOT_004 port.

I tried the troubleshooting guide on-line and that thing is worthless.

 

[jf-08]

Some More info:

Device type: IEEE 1284.4 devices

Location: LPT1.4

 

[maddogkf]

punt

 

[jf-08]

pass

 

[Chaz]

Since it is USB try unplugging and plugging the usb cable back in.

Sounds like the connection is broken or the printer goes to sleep.


I think HP has a searchable knowledge base.
If I have time later today I will check on a better fix.