Cardinals.Ken
That's Mr. Riff-Raff to you!
Well things have been back to normal for a while...until I got home last night to find that I couldn't log into PSN.
I felt like something was up, and figured that someone tried to hack my account. So, I tried to change my password and received a message stating that I had "reached my maximum password changes in a 24 hour period."
WTF?
This morning I received this email from SOE's DC Universe Online Team:
Customer Service Notification
We are writing to let you know that we have detected an unauthorized attempt to verify the validity of your Sony Online Entertainment ("SOE") Station Account name and password. We believe there was an attempt to use a scripted application of a large set of sign-in IDs and passwords against our network database. This attempt appears to include a large amount of data obtained from one or more compromised ID and password lists obtained from other companies, sites or other sources.
To protect you, we have locked your KruelKaiser Station Account. To reopen the account, please contact SOE customer service at 1 (858) 537-0898 to verify your identity. We will walk you through the password reset process then.
Please note that your credit card number is NOT at risk. As a precaution, please review your account for unusual activity and please contact us at 1 (858) 537-0898; we will work with any users with whom we confirm have had unauthorized purchases with account wallet funds, and restore those funds.
We want to take this opportunity to remind our consumers about the increasingly common threat of account theft, as well as the importance of having a strong password and having a username/password combination that is not associated with other online services or sites. We advise you to create a new password that is strong, consisting of a combination of numbers, letters and special characters or symbols.
Thank you,
Sony Online Entertainment
UGH!
I checked my bank account, and there's no unusual activity (thank goodness!)
Just thought I'd share in case anyone else runs into this problem and they don't get a notification from SOE.
I felt like something was up, and figured that someone tried to hack my account. So, I tried to change my password and received a message stating that I had "reached my maximum password changes in a 24 hour period."
WTF?
This morning I received this email from SOE's DC Universe Online Team:
Customer Service Notification
We are writing to let you know that we have detected an unauthorized attempt to verify the validity of your Sony Online Entertainment ("SOE") Station Account name and password. We believe there was an attempt to use a scripted application of a large set of sign-in IDs and passwords against our network database. This attempt appears to include a large amount of data obtained from one or more compromised ID and password lists obtained from other companies, sites or other sources.
To protect you, we have locked your KruelKaiser Station Account. To reopen the account, please contact SOE customer service at 1 (858) 537-0898 to verify your identity. We will walk you through the password reset process then.
Please note that your credit card number is NOT at risk. As a precaution, please review your account for unusual activity and please contact us at 1 (858) 537-0898; we will work with any users with whom we confirm have had unauthorized purchases with account wallet funds, and restore those funds.
We want to take this opportunity to remind our consumers about the increasingly common threat of account theft, as well as the importance of having a strong password and having a username/password combination that is not associated with other online services or sites. We advise you to create a new password that is strong, consisting of a combination of numbers, letters and special characters or symbols.
Thank you,
Sony Online Entertainment
UGH!
I checked my bank account, and there's no unusual activity (thank goodness!)
Just thought I'd share in case anyone else runs into this problem and they don't get a notification from SOE.
