These banks are almost as crooked as Trump.
I'm in a lawsuit with Capital One about to get paid out in class action because they failed to notify people who had money market accounts that there were much higher interest CD's and savings accounts now available at Capital One. Will only be a few bucks but hey.
On 1/30 we had a CD at Wells Fargo mature, was 5.25% and we have until Feb 9 to do something with it. We are still overseas and they want you to come in and do it in person so we called and explained and said I do NOT want it to auto renew into a CD at 2%(that's the standard rate now) I want you to put it into my checking account. I have a high yield savings with them at 4.6 percent until end of Feb but the guy we talked to months ago in the branch said they can't deposit from a CD to a high yield by phone the only account they can do that to is your primary checking. So I asked them to do that.
Went in today to confirm and just randomly clicked on the matured CD and surprise, 2.01% CD 2.33 interest earned matures on 7/30/2025. So they did in fact just roll it to a new CD at that rate, even though they have a 12 month CD at 4% right now advertised on the site.
Talked to someone who assured me they have my request in the notes, and no it's not in a new CD it's in process. So I said so is the CD with interest showing just a temporary CD? No sir it's in process it's not in a CD. So why does it say it's in a CD on your site? She never did give me a valid answer just kept saying it's in process check back on Mon or Tue and it should be in your checking.
I told her thank you and said just be aware, if I find out monday or tuesday it's actually in a CD, I'm going to demand you close that out, with no fee, and give me theinterest earned, or else I will take my money to another bank.
It's like insurance companies I don't believe for a minute it's an accident, they want me in a 6 month CD at 2 percent rather than a 1 year CD at 4% because it saves them money