Logitech customer service

[O]

I have a Logitech Harmony 670 remote, I've had for about a year.
Last week it stopped working and gave me an error message.
I called tech support and thay said they would get back to me in a few days. Within an hour they contacted me and said they were sending me a new remote to replace the old one and to just throw the old one away.
I received the new one today.
Great trouble free customer service. I have to give them a shout out. I appreciate it in this day and age.

 

[dreamcastrocks]

I have a Logitech Harmony 670 remote, I've had for about a year.
Last week it stopped working and gave me an error message.
I called tech support and thay said they would get back to me in a few days. Within an hour they contacted me and said they were sending me a new remote to replace the old one and to just throw the old one away.
I received the new one today.
Great trouble free customer service. I have to give them a shout out. I appreciate it in this day and age.

Yep, Logictech's service with the Harmony's are incredible. I have had a few setup issues with the 360 remote that I have and they were able to help me out. If they would only make a bluetooth remote that would work with the PS3, I'd be in heaven. I need to buy the Nyko remote and just use that.

 

[abomb]

I want that Harmony 360 so badly.

 

[dreamcastrocks]

I want that Harmony 360 so badly.

I could probably find you one for about $40 if you are intersted.

 

[abomb]

I could probably find you one for about $40 if you are intersted.

Do tell.

 

[Kel Varnsen]

Good news. My wireless headphones aren't working anymore and Amazon said to call Logitech, so hopefully I will have a good experience, too.

 

[CardFan67]

Logitech and Motorola Direct have been the two best customer service for tech items I have ever had the pleasure to have to deal with... Both are top notch and stand behind the stuff they sell...

 

[dreamcastrocks]

Do tell.

They had one on Slickdeals not too long ago, that has passed. I'll keep looking for you.

 

[Ryanwb]

They're getting their money's worth because you just bragged about the service online. I have been debating the purchase of one, but with how brutal my boys are with remotes I may wait until they understand why daddy beats them

 

[HeavyB3]

I have a harmony somewhere. never use it. Got it for free when i worked at CC.

 

[abomb]

I have a harmony somewhere. never use it. Got it for free when i worked at CC.

How about you dig it up and we make a deal?

 

[dreamcastrocks]

They're getting their money's worth because you just bragged about the service online. I have been debating the purchase of one, but with how brutal my boys are with remotes I may wait until they understand why daddy beats them

If they break it in half, they will send you a new one. I wouldn't let that stop you.