Malware warning - Green Anti-Virus (green av)

Sandan

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Nor is it your fault they do not have the cd to reinstall.

I have two rules.

Always create a minimum of 2 partitions, OS on 1 data on the other. That way you can blow the OS away and leave data untouched

Awways have resintall media


ok 3 rules

Always, always, always take regular backups. Its is also not your fault they haven't done that
 

Covert Rain

Father smelt of elderberries!
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Nor is it your fault they do not have the cd to reinstall.

I have two rules.

Always create a minimum of 2 partitions, OS on 1 data on the other. That way you can blow the OS away and leave data untouched

Awways have resintall media


ok 3 rules

Always, always, always take regular backups. Its is also not your fault they haven't done that

Similar to my rule. I dedicate a small fast hard drive to my OS only. That way in extreme cases you can blow away the O/S leaving other content in tact.
 

Russ Smith

The Original Whizzinator
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Good and interesting conclusion to this one. A friend of my girlfriends brother took a look at the computer and was able to get it back up and running with the AV resubscribed to and current. Apparently her brother didn't know exactly what the friend had done but I was discussing it with his 14 year old daughter(my girlfriends niece) and she said the guy had to reload the computer so I assume she means he did the F10 option to restore to the original condition.

I don't know if that reall wipes the hard disk or not so they may still have the virus and just don't know it yet but at least it does still run. I had offered to do that but at the time they didn't want me to restore.
 

Fiasco

Tyler Durden
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Thanks. So far I've accomplished one goal, I told them NOT to follow the link to renew their AV subscription since that's a ruse by Green AV to steal your credit card number AND upload a virus to your computer. Apparently they were about to try that next so I've stopped that disaster.

They didn't need you to register to "upload a virus" to your computer. They already have their software sitting on your computer and it can do that on it's own.
 

Fiasco

Tyler Durden
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Good and interesting conclusion to this one. A friend of my girlfriends brother took a look at the computer and was able to get it back up and running with the AV resubscribed to and current. Apparently her brother didn't know exactly what the friend had done but I was discussing it with his 14 year old daughter(my girlfriends niece) and she said the guy had to reload the computer so I assume she means he did the F10 option to restore to the original condition.

I don't know if that reall wipes the hard disk or not so they may still have the virus and just don't know it yet but at least it does still run. I had offered to do that but at the time they didn't want me to restore.

The easiest fix for this type of thing is to just stop haphazzardly killing/deleting files and remove the hard drive from the computer.

Plug the dive into a known clean computer that has current/updated AV software and scan the drive.
 

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