printer problem

[az240zz]

I had to re format the hard drive and reinstall all my software. I am running window XP home. All has gone well except my printer won't install. It is an HP Photosmart 1115 and whenever I install It I can use it, but once I restart the computer I get an error message " can't start HPHIpm09.EXE". HP shows a fix but it doesn't work.

Has anyone else had this problem and were you able to fix it?

az240z

 

[Ryanwb]

Try this:

http://mpickering.homeip.net/phpwiki/index.php/PhotosmartDriver

I don't have any experience with photosmart printers, only LaserJet

 

[AzCards21]

I'd rather be kicked in the nuts than install HP equipment. They have good hardware (I think, never got one to work 100%) but their software is horrible.

Here's a story:
Day 1:
1- bought HP external CD burner.
2- hooked up and loaded software.
3- chose burner to be drive F:
4- Finished install and my ZIP no longer works
5- Neither does burner
6- Unload program
7- Reload ZIP driver, HP eliminated DVD
8- Try reload
9- DVD drive disappears
10- burner doesn't work
11- can't get DVD to work.
12- give up and start beer consumption

Day 2:
1- Unload program
2- no DVD
3- 4 hours lapse
4- finally find an obscure cure on Google, reload windows media is recommended.
5- Try it, I'm desperate
6- DVD works again! :wtf:
7- pack up burner
8- return to store return HP unit

What fun that was.