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This is very helpful and I foresee Roku in my future.
FWIW I'm told it's a tv issue not a Roku issue with the built in apps. Both my TV's are TCL which is sort of a lower end version of LG tv's they have lots of the same parts but it's cheaper and from what I've read, the Amazon app that's pre installed on both TCL and LG is more buggy than on other Smart tv's. The Fire stick or a Roku is so cheap and it works better than the built in Roku on the tv so I just plug in one end to the HDMI port, the cord to power, and use it. You do end up with an extra remote as a result, you turn it on with the TV remote, switch it to Roku, and then you use the Roku remote. That's the one downside, if the built in Roku app works then you don't need that.
If you buy a tv that has it built in personally I would test if first, if yours works great then you don't need a stand alone Roku or Fire stick, if it doesn't then you choose what to buy.