HTTP Error 403 - Forbidden

[KingofCards]

I am attempting to download AVG anti-virus pro that I just bought and keep getting this error.

Anyone know how to fix it?

 

[BIGTONY]

Im not smart with computers but my friend is and all he does too find the problem is google it.

 

[dreamcastrocks]

a forbidden error is usually an access denied type error. The website does not want to give you access to the folder/file that you are downloading for some reason.

Do they require to log in with a username/password?

 

[Duckjake]

I have AV and it keeps telling me that real time protection and email protection are turned off yet when I go to check status in the program it says everything is working properly.

 

[Chaz]

This is the download link for the current version of AVG.
http://www.grisoft.cz/softw/70/filedir/inst/avg75f_441a919.exe




Duckjake what is telling you it is turned off? Windows security or the AVG icon in the system tray?

 

[KingofCards]

This is the download link for the current version of AVG.
http://www.grisoft.cz/softw/70/filedir/inst/avg75f_441a919.exe




Duckjake what is telling you it is turned off? Windows security or the AVG icon in the system tray?

When I click on that link it gives my the HTTP 403(forbidden) error?

 

[Chaz]

When I click on that link it gives my the HTTP 403(forbidden) error?

That's weird.

Did you do something to make them block your IP address?


Try right click and 'save target as'.

 

[Ollie]

Which browser are you using KoC ? Because it seems there's a lot of 403 errors with IE7.

Anyway try clearing the cache/cookies and return. Or try with another browser.

 

[KingofCards]

I am contacting their help desk.

Wow, stumped the chaz.

Amazing.

 

[KingofCards]

Which browser are you using KoC ? Because it seems there's a lot of 403 errors with IE7.

Anyway try clearing the cache/cookies and return. Or try with another browser.

I don't think I downloaded ie7 because someone on here said it sucked.

How do I tell which ie I am running. I think it is ie6.

edit:

I cleared my cookies, how do I clear my cache?

Thanks for your help.

 

[Ollie]

On the Internet Explorer 6 tools menu, click Internet options, then go in general tab, temporary internet files section and click on delete files button (next to delete cookies button iirc)

 

[KingofCards]

On the Internet Explorer 6 tools menu, click Internet options, then go in general tab, temporary internet files section and click on delete files button (next to delete cookies button iirc)

Ok, I did that. No luck helping with the download though.

 

[Ollie]

Damnit...then disable your antivirus/firewall/security software/download assistant for a few minutes and retry.

Or try with Mozilla download it there www.majorgeeks.com/Mozilla_Firefox_d2248.html

 

[Chaz]

I am contacting their help desk.

Wow, stumped the chaz.

Amazing.

Need more input.

Is there any more information on that page?


Try this link to bypass DNS.
http://193.86.103.18/softw/70/filedir/inst/avg75f_441a919.exe


Their support may be able to help you best. I am not sure they have phone support for retail users though.

Has to be something with your computer or ISP. Works fine for me.

OH like Wally said check firewall/filter software on your computer. It may be blocking .exe links. Try to disable it before you click the download.

 

[KingofCards]

I already have the free edition. I am upgrading to the pay edition.

I will try with the firewall disabled.

 

[KingofCards]

Need more input.

Is there any more information on that page?


Try this link to bypass DNS.
http://193.86.103.18/softw/70/filedir/inst/avg75f_441a919.exe


Their support may be able to help you best. I am not sure they have phone support for retail users though.

Has to be something with your computer or ISP. Works fine for me.

Still doesn't work.

I have sent them an email.

If I could I would just cancel the order and stick with the free edition. Too late know though. Damn impulse buying!

 

[Chaz]

Damnit...then disable your antivirus/firewall/security software/download assistant for a few minutes and retry.

good call.

Or download it there http://www.majorgeeks.com/download886.html

This is the free version. Pro version is a different file.

 

[Chaz]

Still doesn't work.

I have sent them an email.

If I could I would just cancel the order and stick with the free edition. Too late know though. Damn impulse buying!

I recommend the Pro version.

I have upgraded computers before and found viruses the free version missed. The free version is also easier to subvert.
My niece got a virus that that made the free version unable to download updates.

 

[KingofCards]

I figured it out. My Zone alarm was blocking java scripts.

Thanks guys!

 

[Ollie]

This is the free version. Pro version is a different file.

Yeah I just realized you gave KoC the link to test the redirection and not just for giving him the free version. I'm stupid.

I nicely edited my post though.

 

[Ryanwb]

I figured it out. My Zone alarm was blocking java scripts.

Thanks guys!

No problem!

 

[Ollie]

I figured it out. My Zone alarm was blocking java scripts.

Thanks guys!

Bingo!

 

[KingofCards]

Do any of you have zone alarm pro?

 

[KingofCards]

I recommend the Pro version.

I have upgraded computers before and found viruses the free version missed. The free version is also easier to subvert.
My niece got a virus that that made the free version unable to download updates.

I just ran the scan for the pro version and it found something the free version missed.

 

[Duckjake]

This is the download link for the current version of AVG.
http://www.grisoft.cz/softw/70/filedir/inst/avg75f_441a919.exe




Duckjake what is telling you it is turned off? Windows security or the AVG icon in the system tray?

The icon in the system tray.