I've been loathing calling DirecTV but I called them today. I talked with "Angel" presumably from India. She offered me a savings of $22.00/month for 6 months. I told her that isn't good enough so she wanted to change my programming package. Unfortunately, I do watch sports (NFL, NHL, College, etc), history channels, Nat Geo channels, and a lot of series on premium (HBO, SHO, CMX) so there wasn't a reduced-package that would have me covered. So I told her that Cox has a great promotion right now for me to consider.
She told me that was all that she can do for me but asked if she could submit my info to their management to see if I could be eligible for any more discounts. This process would take 7-10 business days. I told her that the Cox package will expire by then so is there anything that can be done immediately. She said she would transfer me to another department.
So the new rep got on, asked me about a lesser programming package, cell phone service with ATT, and to reduce the boxes that I have in my house. I explained again that I'm not interested and that Cox has a great deal now for new customers. She then told me about the $22/month savings for 6 months ($7 - Stars, $5 - HBO, $5 - SHO, $5 Cinemax). I asked if there was anything else. She said she will check. Then she said they can offer $16.50/mo off the NFL Package that I have and an additional $55/mo off for 12 months. Unfortunately I already made (2) full payments on the NFL stuff but the discount will apply to the next (4).
TLDR:
I got a savings of:
(4) x $16.50 = $66 - (NFL)
(6) x $22 = $132 - ($7 - Stars, $5 - HBO, $5 - SHO, $5 Cinemax)
(12) x $55 = $660 - Discount
Total savings - $858 for a 35-minute phone call.