@jf-08 , I found this recently updated article about Shield and Prime specifically and it seems pretty comprehensive:
Full disclosure, I have never used a Shield and know nothing about "blinqblinq" other than the steps they recommend look logical to me for troubleshooting.
One thing you may consider before giving up is the Shield's customer service. They're a pretty big name in the streaming game now, so I'm hoping they have a chat or some mechanism to help users out when things inevitably go south.
Prime Video Not Working On Nvidia Shield: How To Fix [2023] - BlinqBlinq
Nvidia Shield is one of the best streaming devices out there. Whether you like playing video games or just enjoy watching popular TV shows, Shield TV has got
blinqblinq.com
Full disclosure, I have never used a Shield and know nothing about "blinqblinq" other than the steps they recommend look logical to me for troubleshooting.
One thing you may consider before giving up is the Shield's customer service. They're a pretty big name in the streaming game now, so I'm hoping they have a chat or some mechanism to help users out when things inevitably go south.