Blockbuster online

[abomb]

Just found this;

Question
Why didn't BLOCKBUSTER Online® ship the first movie in My Queue?

Answer
BLOCKBUSTER Online® is committed to keeping your rental experience uninterrupted. When we are ready to ship your next selection, we review the My Queue priorities and the availability of your top titles. If the first movie is not available, we ship the next available title to ensure that there is no delay in your movie rentals. "Availability" indicates the estimated wait before you will be able to receive your movie. It is dependent upon many factors, including the number of copies we have, the popularity of the movie, and the priority you set in My Queue. Even though some titles have longer waits than others, you should keep titles in the order you would prefer them. We can't guarantee you'll always get your highest priority titles first, but we will ship out copies as soon as they become available, and you may receive titles much quicker than we estimate.

Our goal is to ship your movies as quickly as possible in order to meet the expectation of 1 to 3 business days for receipt. We review all "Available Now" titles in your queue, and determine which titles are available for 2-day shipping at your nearest distribution center(s). If the requested title is outside the 2-day shipping window, it will be skipped over for a title further on your list.

****

I know they are moving to a new queuing system, so maybe there is a way to check a "Ship first no matter what" box.

We understand this may be frustrating if you are waiting for a specific title that is continuously being skipped. We are currently reviewing this process in order to improve in this area. We appreciate your patience as we do this.

 

[jenna2891]

3 Rebecca NR Long Wait

*ahem*

i'll be needing your man card, now.

 

[abomb]

*ahem*

i'll be needing your man card, now.

I heard it's porn. Am I mistaken?

 

[jenna2891]

I heard it's porn. Am I mistaken?

 

[Ryanwb]

I had some movies on my queue a while ago then deleted them. A few days ago, I got one of those movie in the mail.

 

[D-Dogg]

*ahem*

i'll be needing your man card, now.

Rebecca is a Hitchcock classic, missy.

:shakesfist:

 

[Mike Olbinski]

netflix, baby.

Bah, not with free in-store rentals on games or movies...Blockbuster rocks.

 

[Chaplin]

Rebecca is a Hitchcock classic, missy.

:shakesfist:

She's got Jaime Pressley as her avatar, next you'll have to explain to her what a "Hitchcock" is. And make sure you stress it's an actual person.

 

[jenna2891]

:shakeswellmanicuredfist:

so you and abomb work at the same place?

 

[jenna2891]

She's got Jaime Pressley as her avatar, next you'll have to explain to her what a "Hitchcock" is. And make sure you stress it's an actual person.

i don't care who made the movie... the book (which came first, by the way) bit the big one.


rebecca... get over your pyromaniac self.



also, chap, re: jamie pressley she's great in my name is earl and you know it.

 

[Bada0Bing]

Our goal is to ship your movies as quickly as possible in order to meet the expectation of 1 to 3 business days for receipt. We review all "Available Now" titles in your queue, and determine which titles are available for 2-day shipping at your nearest distribution center(s). If the requested title is outside the 2-day shipping window, it will be skipped over for a title further on your list.

****

I know they are moving to a new queuing system, so maybe there is a way to check a "Ship first no matter what" box.

We understand this may be frustrating if you are waiting for a specific title that is continuously being skipped. We are currently reviewing this process in order to improve in this area. We appreciate your patience as we do this.

Yeah, I read that too. There really needs to be a “ship first no matter what” box. Otherwise I could be waiting forever for this movie to end up at the Phoenix center. I must admit however, they are very fast at getting me new movies. My new movie is usually in my mailbox 2 days after they get my old one.

 

[asudevil83]

i'm not a fan at all of Blockbuster online. it takes more than a few days for us to get our movies, and i'm pretty sure that more than a couple that we've mailed back "never made it back". whether that's a problem with the mail, or their reinventory system, i dont know.....but i'm not a fan of being responsible for crap after i've done everything i can be expected to do to make sure it makes it back to blockbusters hands.

 

[Bada0Bing]

Ignoring the fact that I had a free trial period, my price per movie has been $1.21. Without the free in-store rentals it would be $1.67. If Netflix has a system that lets you choose to select “ship first no matter what”, I would probably switch (and pay the extra $.46)

However, I read some articles about Netflix not shipping quickly to people that returned their movies quickly. I’m not sure if this was resolved or not, but this would concern me.

 

[Bada0Bing]

Also, I really don’t like their recommendations. They give me a list of 50 movies, but I have already voted on 39 of them. Why do they recommend movies that I have already voted on?

 

[D-Dogg]

Also, I really don’t like their recommendations. They give me a list of 50 movies, but I have already voted on 39 of them. Why do they recommend movies that I have already voted on?

Probably because you've seen everything else out there.

Really though, that irks me too. Come on...can't you just take the movies I've rated and exclude them? Hell, I can even do that in a database and I can't do crap in a database.

 

[jenna2891]

Ignoring the fact that I had a free trial period, my price per movie has been $1.21. Without the free in-store rentals it would be $1.67. If Netflix has a system that lets you choose to select “ship first no matter what”, I would probably switch (and pay the extra $.46)

However, I read some articles about Netflix not shipping quickly to people that returned their movies quickly. I’m not sure if this was resolved or not, but this would concern me.

they don't have a system like that, but i can tell you this: i have only one time in my year and a half with them gotten something that wasn't first on my list. i actually did a free 30 day trial of both companies at the same time before i signed on to netflix for good. on paper, blockbuster looks better. but after having them both at the same time, blockbuster was slower, screwed up more and had less titles available. at the end of the trial it was no contest for me.

 

[Bada0Bing]

Probably because you've seen everything else out there.

That's pretty much true.

I can’t wait for their new rollout. Hopefully all this stuff will be fixed.

 

[D-Dogg]

a system that lets you choose to select “ship first no matter what”

I have the same issue with GameFly...If I want a hot game to stay at the top of my list instead of some other game, then that is what I want.

That's why I cleared out my queue and only have Madden in there, and returned my games. We'll see how that works next week.

 

[nathan]

However, I read some articles about Netflix not shipping quickly to people that returned their movies quickly. I’m not sure if this was resolved or not, but this would concern me.

How many movies per month do you rent? I am one of the people that returns movies quickly (I rent mostly television and decrypt the episodes to my hard drive and watch them later). When I used Netflix they would pretty much ship whatever I wanted but they delayed an extra day or two. Blockbuster doesn't delay shipping, but they do have poor inventory levels.

 

[Bada0Bing]

I have now received 20 movies since 7/28.

I have found that I can trim an entire day off of the return time by shipping from a certain spot in Scottsdale. I was dropping my movies off at my local Goodyear post office. However, if I drop them off in Scottsdale, they get back to Blockbuster an entire day sooner.

 

[abomb]

Blockbuster Online is revamping their service. You can now return the mailer envelopes to the store, at which point the cashier will mark it online as returned, thus speeding up your wait time.

Also, for each mailer you return, you get a regular DVD from the in-stock brick and mortar Blockbuster store.

https://beta.blockbuster.com/totalaccess

 

[Bada0Bing]

Blockbuster Online is revamping their service. You can now return the mailer envelopes to the store, at which point the cashier will mark it online as returned, thus speeding up your wait time.

Also, for each mailer you return, you get a regular DVD from the in-stock brick and mortar Blockbuster store.

https://beta.blockbuster.com/totalaccess

I saw that earlier today. My local store is going to regret this decision.

 

[NEZCardsfan]

OK...there is a BlockBuster on every corner. How lazy are we becoming??

 

[abomb]

I saw that earlier today. My local store is going to regret this decision.

Seriously dude.

 

[Mike Olbinski]

Blockbuster Online is revamping their service. You can now return the mailer envelopes to the store, at which point the cashier will mark it online as returned, thus speeding up your wait time.

Also, for each mailer you return, you get a regular DVD from the in-stock brick and mortar Blockbuster store.

https://beta.blockbuster.com/totalaccess

That's freaking awesome.

Now how can you compare it to Netflix???