Just got a call from a fellow named Blake with T. E. A. M. staff (stadiuon security). Nice guy, explained some things to me and asked me some questions, apologized, and asked what they could do.
Explained to me the text meesages his staff gets are indeed anonymous, and that they have to respond to each and every one. I rebuttle'd with responding and taking a fan out of his/her seat are 2 different things, and that they should actually watch for a second before they make the call on who to "warn". I mentioned I could text the from home, and get any of the fans the fans I see on TV messed with.
He admitted their system isn't perfect, and they usually try and view the situation before they make contact with any unruley fans. He admitted they got this one wrong, and that it was written in the report that way. Said there was nothing wrong with the way I watched the game. The apology wasn't backhanded either, he said it was their bad, that was cool.
Good dude, asked what he could do for me. I just said I wasn't looking for free tickets, that I feel "safer" about watching the games from home for right now. He understood and said his staff would go over my report this week, and try to fix what they can when they can. I believed him, so much so I mentioned that I understand they do have a tough job, maybe just wrong place wrong time. He read the text to me:
Unruly fan
section 434 row 3 seat 2
Yelling cursing wont stand down
At least they got my seat number right!!!
It's weird, you call the Cards Org, and then UofP calls you back.