Latest PM with asfntech re; vBookie!

[Brian in Mesa]

I heard that Gee! knew this guy whose cousin's wife's sister-in-law's former roommate knew a guy that worked for Keebali...so I thought Gee! was our vbookie representative.

 

[dreamcastrocks]

Yes, I figured that out. It was Kate.

Wait -- How the heck does vBookie take 5% if vBookie isn't operational, hmmm? And where does the 5% GO?

I mean, not like I'll ever be able to spend a trillion-plus anyhow. Just my Scottish genes coming out.

It just 'goes.'

What are we playing? Im just trying to get these people vbookie working properly. But your reply to me is pretty discouraging.. I wasnt aware mods were alowed to talk down on people... You really set the bar low there guy...

Never knew you were an advocate of the people.

That had been my first reply to you in over a year. If you want to be taken more seriously, you should find a way to talk without cursing. (which is against the rules, which of course you already knew)

 

[Mike Olbinski]

Guys...

I'm truly sorry about the lack of communication with Keebali. The fact of the matter is, I may not be here much but I try to pay attention to what problems you are having so this site keeps going.

However, I have no ability to edit stuff, add things like vBookie, etc. Keebali does it all, so all I can do it ask them for help.

They haven't responded to ME either...since I emailed them 3 days ago.

Ugh.

Mike

 

[O]

Guys...

I'm truly sorry about the lack of communication with Keebali. The fact of the matter is, I may not be here much but I try to pay attention to what problems you are having so this site keeps going.

However, I have no ability to edit stuff, add things like vBookie, etc. Keebali does it all, so all I can do it ask them for help.

They haven't responded to ME either...since I emailed them 3 days ago.

Ugh.

Mike

I received a PM from "asfntech" early Sunday morning;

Sorry, but I didn't get email notifications for PMs. I just noticed that I have PM's wating.

Approximately fifteen minutes I received this PM from "asfntech".

I've issued a fix that to my understanding should solve vBookie's problem. Please report back any other problem.

Later that day I tried to create a vBookie event and it still didn't work.
I sent a PM to "asfntech" Sunday afternoon stating it was still broke.

I have not heard back from "asfntech".

I guess that shows where we stand in the pecking order with Keebali.

 

[alan_we]

ASFNer's

I regret the feelings of abandonment... and I understand where they are coming from. We are committed to having ASFN up and available 99.9% of the time but we can't invest much more than that at this time.

vBookie seems to be a can of worms. A couple of days (weeks at best) after we bring it up - it causes a performance issue that threatens to bring the site down. We've invested quite a bit of time trying to trouble shoot the multiple issues that have surfaced, and there always seems to be a new one around the corner.

We are happy to give it another go and bring vBookie up, but with your understanding that if it cause issues - we will take it down again for good. Or until we find time to trouble shoot it more thoroughly which wont be any time soon.

Perhaps we should reset vBookie completely and start with a simple set-up... We are happy to check if we can give back-end administration capabilities over vBookie to DCR or someone else that has experience and wants to give it a try. Perhaps there is something in the vBookie salary calcs that we've set up that are too complex and creates load spikes on the server... I truly don't know that would solve the problem but it is the best we can offer you.

I'll be out till Sunday but I'll check this thread then.

 

[Linderbee]

I think the problem that you are going to run into is that there are contributors to this board that paid money on the premise that would allow them to create vbookie events. Are you going to be willing to make a partial refund of their money if you are forced to take vbookie down?

 

[dreamcastrocks]

i would be willing to run the back end vbookie.

 

[Gee!]

i would be willing to run the back end vbookie.

That sounds like you wanna be in control half assed.. I cussed.. But is there any other term better? whatever...

 

[O]

ASFNer's

I regret the feelings of abandonment... and I understand where they are coming from. We are committed to having ASFN up and available 99.9% of the time but we can't invest much more than that at this time.

vBookie seems to be a can of worms. A couple of days (weeks at best) after we bring it up - it causes a performance issue that threatens to bring the site down. We've invested quite a bit of time trying to trouble shoot the multiple issues that have surfaced, and there always seems to be a new one around the corner.

We are happy to give it another go and bring vBookie up, but with your understanding that if it cause issues - we will take it down again for good. Or until we find time to trouble shoot it more thoroughly which wont be any time soon.

Perhaps we should reset vBookie completely and start with a simple set-up... We are happy to check if we can give back-end administration capabilities over vBookie to DCR or someone else that has experience and wants to give it a try. Perhaps there is something in the vBookie salary calcs that we've set up that are too complex and creates load spikes on the server... I truly don't know that would solve the problem but it is the best we can offer you.

I'll be out till Sunday but I'll check this thread then.

Maybe a heads up when the site is going down?
It's the little things in life after all.

 

[alan_we]

i would be willing to run the back end vbookie.

You've done that before DCR - right? Pls let me know but assuming you have I'll check if we can sort the security privileges to give you access to that area.

Maybe a heads up when the site is going down?
It's the little things in life after all.

I understand your request but you should consider that when the site has gone down - it is not like if we've done scheduled maintenance without letting you know... It's primarily because vBookie or vBcredits has caused a spike load that we didn't know in advance.

 

[alan_we]

I think the problem that you are going to run into is that there are contributors to this board that paid money on the premise that would allow them to create vbookie events. Are you going to be willing to make a partial refund of their money if you are forced to take vbookie down?

Forgot to answer you in my post from 2 mins ago... I guess you have a point and we'll need to figure that out if vBookie ends up going down for good. Let's first see if DCR can successfully run the back end of it...

 

[dreamcastrocks]

You've done that before DCR - right? Pls let me know but assuming you have I'll check if we can sort the security privileges to give you access to that area.



I understand your request but you should consider that when the site has gone down - it is not like if we've done scheduled maintenance without letting you know... It's primarily because vBookie or vBcredits has caused a spike load that we didn't know in advance.

I have done vBookie administration in the past.

 

[alan_we]

I have done vBookie administration in the past.

OK - Let me ask asfntech to see if we have a way to give you access to the vBookie and vBCredits admin console and not the vBulletin administration... It should be possible but we need to check. I should be able to get back on this by Sunday at the latest.

 

[alan_we]

I wanted to get back to you on the vBookie... We've put together a solution to give DCR access to the back-end... It is a bit cumbersome but we'll give it a try... I am going to pm DCR with details and hopefully in the next few days we can give vBookie a fresh start.

Obviously, if vBookie or vBCredits come to jeopardize the site's availability - we'll have to take them off.

Good luck to us.

 

[TheHopToad]

Any way to enable the savings feature? IMO this would allow a solution to the quadrillion issue a lot of people are having.

Is it more than a matter of the savings limit just being set at "0"?

 

[alan_we]

Any way to enable the savings feature? IMO this would allow a solution to the quadrillion issue a lot of people are having.

Is it more than a matter of the savings limit just being set at "0"?

I'll let DCR decide that... My recommendation would be to reset the whole system and start from square one.

 

[dreamcastrocks]

We will be resetting the entire vBookie system and starting from scratch. (Hopefully done by early next week)

I will look into the savings feature to see if it is causing any problems as soon as we can work out the hiccups in my access.

Thanks,

 

[Shane]

We will be resetting the entire vBookie system and starting from scratch. (Hopefully done by early next week)

I will look into the savings feature to see if it is causing any problems as soon as we can work out the hiccups in my access.

Thanks,

About time you did something of note around here

 

[Mulli]

Hiccups in your access? Gross.

 

[dreamcastrocks]

About time you did something of note around here

lol

Hiccups in your access? Gross.

better than hiccups in my excess.....